NPM01 suggests that you do not have a Payment Method registered to your account currently.
You receive this error code when you attempt to make a withdrawal, where:
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There is no payment method registered to your account yet.
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The payment method you last used to deposit into your bet365 account has been disabled.
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The payment method you used to deposit is no longer accepted by bet365.
Important Tip
Where possible we will return any funds back to the same payment method that was used to deposit.
In these instances, you are able to withdraw funds using Pay With My Bank (PMWB), for further guidance on how to add your PWMB details, visit Withdrawal Methods.
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To make a Withdrawal, select the
icon from the top right of your screen and choose Bank, then Withdraw.
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If you have previously used Online Banking, select the preferred account and proceed to step 7.
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Search for and select your preferred bank from the list.
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If your bank shows as Instant Withdrawal’s Available, you may receive your funds within 2 hours. Other withdrawals may take up to 3 banking days to be received.
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Enter the required details for your online banking, click Agree, then Sign in. You may be required to agree to Trustly's Terms of Use and Privacy Policy.
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You will then be redirected to the bet365 withdrawal page.
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Enter your withdrawal amount and select Withdraw.
How to Enable a Payment Method
If you receive error NPM01, ensure that you have enabled your original deposit method, for guidance on how to do this, visit Enabling and Disabling Payment Methods.
Once you have enabled your payment method this becomes effective immediately, and you can reattempt your withdrawal.
If you continue to experience issues when you attempt to withdraw, Contact Us for further assistance, quoting NPM01.
